Frequently Asked Questions
Candle Features
How long do your candles burn?
Our candles have an average burn time of 40–60 hours. Burn time may vary depending on wick maintenance and room conditions.
Are your candles natural?
Yes. We use 100% soy/coconut wax and premium, phthalate-free fragrance oils. Our wicks are made of cotton or wood.
How should I trim the wick?
Trim the wick to 0.5 cm (1/4 inch) before each use. This ensures a cleaner burn and reduces soot.
Gifts & Usage
Can I buy your candles as a gift?
Absolutely. We offer special gift wrapping options and the ability to include a personalized note card.
Orders & Shipping
How long will it take to receive my order?
Domestic orders are usually delivered within 2–5 business days. International shipping may take 7–15 days.
What payment methods do you accept?
We accept credit cards, debit cards, and PayPal (or Stripe).
Returns & Customer Care
What is your return policy?
If you are not satisfied with your purchase, you may return it within 14 days. The item must be unused.